JEFFERSON-PILOT LIFE INSURANCE COMPANY, Lexington, KY, USA

Help Desk/Call Center Project: Provided support on financial and other third party software deployed by Jefferson Pilot for use by the field and home office personnel. Support provided on the Consolidated Sales Systems (CSS) software developed by JP developers.

User Training Project: Provided training to different customers on company products and other third party products.

TELESIS PRACTICE SERVICES, INC. New York, NY, USA Help Desk/Call Center Project